Dixie Safe & Lock Service Inc.
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Common Problems with Business Security Systems

Dixie Safe & Lock Service Inc. • Nov 20, 2019

Business Security Systems — Houston, TX — Dixie Safe & Lock Service Inc.
Many business owners don’t fully appreciate how important an investment their security system is – until something happens. Suffering a preventable loss because the alarm system wasn’t functioning, armed or up to date is hugely frustrating and can really cut into a small business’s bottom line or result in increased insurance premiums if you end up needing to file a claim for your losses.

The most reliable way to prevent these things from happening is to have a quality alarm system installed by a reputable security company, like Dixie Safe & Lock Service Inc. in Houston. You can help ensure your alarm system investment provides years of effective security performance by scheduling periodic

False Alarms

We don’t really need to explain why false alarms are bad. Most people are familiar with the “boy who cried wolf” fable. If you get a legitimate alert after receiving a string of false alarms, you may not treat the real deal with the urgency it requires. They’re also just annoying – no one wants to be startled out of sleep in the middle of the night when there’s actually no cause for alarm.

Some cities also charge a fine for false alarms that result in law enforcement being dispatched to your business’s location, which is another waste of money. Houston city ordinance gives both homeowners and businesses a pass for the first three false burglar alarms but will charge a fine of $50 starting with the fourth false call. The seventh false alarm costs $100, and after that the city may revoke your alarm permit.

As soon as a false alarm happens you should call your security system alarm company as well as your monitoring company, if they’re two separate entities, and schedule an inspection for a diagnostic report. False alarms could be indicative of serious underlying problems and at the very least they compromise the integrity and effectiveness of your system.

There are many potential culprits for false alarms, with improper installation being one of the most frequent causes. If a different company installed your system and you’re getting false alarms, you may want to reach out to Dixie Safe & Lock Service Inc. for an assessment.

Hardware and Software Errors

It’s not uncommon for business owners to forget they need to call their security company if they make modifications to their building. Making additions or modifications to your building, like replacing windows, could affect your alarm system and the integrity of your business’s security.

Software for alarm systems also receive periodic updates to patch security flaws or add and improve system features. Many modern systems are connected to the internet or incorporate Wi-Fi or Bluetooth components, which can be great from an affordability and effectiveness standpoint but can also result in security vulnerabilities that need to be patched.

Scheduling regular maintenance and installing all the newest updates and patches is the best way to ensure outdated software or programming errors don’t leave your business open to security breaches.  

Problems with Arming or Disarming the System 

An alarm system that doesn’t arm properly is effectively useless.

One of the most frequent problems is the lack of a solid “green light” on the keypad. The green light indicates all the windows and doors are properly closed, and the system can be armed. The lack of a green light could be due to broken or misaligned windows or doors or a problem with security system components.

If your system no longer gives you the green light, preventing you from arming the system, or it can no longer be armed for unknown reasons, call Dixie Safe & Lock Service Inc. as soon as possible. We’ll assess the issues, fix it and perform any other preventative maintenance that may be necessary to get your system working again.

Lost Power and Battery Failures 

Most commercial security systems are hardwired into your property’s electricity. They also have battery backup so your business doesn’t become vulnerable to break in or fire when the power goes out. Most battery backups provide at least 24 hours of protection, but the backup batteries do need to be replaced occasionally.

Your system should have an indicator on the keypad control panel, but some monitoring plans will also include more proactive warning calls if the monitoring center receives a low-battery signal from your system.

Backup power checks and battery replacements are one of the many services your security system maintenance provider should offer. If you know your system’s backup batteries are dead or you just want a professional to check them, call Dixie Safe & Lock Service Inc. to schedule system maintenance.

Lack of Maintenance 

Most of the above problems that can potentially plague a business’s fire alarms and security system can be avoided by scheduling annual maintenance. Most businesses are rightfully concerned with security and place a high value on the safety of their employees, business assets and customer data. Our goal, as a company, is to ensure you can rest easy knowing your business is protected from disasters of all types, whether they be fires, vandalism, employee theft, break ins or anything in between.

Schedule Inspection and Maintenance for Your Business’s Alarm System 

Don’t let a lack of maintenance stand in the way of your business’s security. Contact Dixie Safe & Lock Service Inc. today at (713) 643-5767 to set up annual maintenance or schedule a one-time system inspection and maintenance appointment.
Number First Name Last Name Email Address
1 Anne Evans anne.evans@mail.com
2 Bill Fernandez bill.fernandez@mail.com
3 Candice Gates candice.gates@mail.com
4 Dave Hill dave.hill@mail.com
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